FAQ's

"FAQ 's"
Q -	How much do stained glass panels cost?
A -	The cost of an *Adnilco stained glass* panel is determined by its size and the intricacy of the design. To determine a "ball-park" price range, use the Guess-timator on our Pricing Information page.
Q -	OK, so now I know the price range for the size I want, but how do I determine the "intricacy"?
A -	Many factors contribute to a panel's intricacy criteria; the amount of detail, number and type of glass cuts, glass type, wire work, etching, and bevels, just to name a few. As a standard, the Adnilco Logo Crane panel, displayed on our Home Page, can be thought of as a "high-end" piece. An example of a piece leaning toward the lower price range, would be a simple geometric design as seen by clicking here.
Q -	I know what size I want, and have sort of an idea of what I want, but I'm not sure if it's do-able.
A -	Talk to us. Nearly any design is possible. You are only limited to your own imagination. The Artist, Linda, has re-created pets, sailboats, wildlife, still life, geometric patterns, and just about every other request she's received for the past 20+ years.
Q -	I know what size I want and know exactly what I want. How do I relate it to Adnilco?
A -	Again, talk to us. Either by email, or phone - If you can verbalize a description, put a description into a text document, sketch something up, take a photo, find something similar or, just send us a picture from a magazine, *Adnilco* will have enough to begin the Proposal Stage.
Q -	What is the Proposal Stage?
A -	Your initial input to the Artist, only provides her with the size and a general description. During the Proposal Stage, communication with both parties fine-tunes the details. For example, is the piece intended to create privacy where opaque glass would be more suitable? Is the prismatic effect of bevels desirable? Is the intended location for the piece feasible? Are the glass colors intended to match or compliment existing decor? At the conclusion of the Proposal Stage, a final price will be quoted.
Q -	What if I change my mind after receiving the final quote?
A -	That is your prerogative. You are under no financial obligation until after you've agreed to the commission.
Q -	If I decide to move forward after receiving the final quote, what's the next step?
A -	The Design Stage follows. In the Design Stage, if the location is local (within about 50 miles of Philadelphia, PA) the artist will make arrangements to personally measure the opening which is to receive the piece. If the location is distant, *Adnilco* will require the customer to verify that the dimensions are correct. The artist will then create a full scale sketch, based on previous communications with the customer. The sketch is then mailed to the customer to check the fit and for approval.
Q -	What if I change my mind after I receive the sketch?
A -	Your financial obligation does not begin until after you have approved the sketch which, initiates the commission. However, if the commission is declined after receipt of the sketch, there is a nominal $25.00 fee to cover the artist's time and mailing expense. In all cases, whether approved or not, the sketch is considered to be the ARTISTIC PROPERTY OF *Adnilco* *Stained Glass* and must be returned.
Q1 -	OOPS! I goofed on the measurement. What do I do now?
Q2 -	OOPS! I had a slightly different vision in mind. What do I do now?
A -	It happens. Assuming it's only a matter of an inch or so, the artist can usually adjust the design to compensate.
Q -	I received the sketch. It fits the opening perfectly, it's exactly what I had in mind. Now what?
A -	To begin to cut glass, the sketch (which is actually the template for the piece) must be returned along with a 1/3 deposit. The deposit is non-refundable. Sign and date the sketch. Your signature represents the approval of the sketch in all aspects, and authorization to begin the commission. Return the sketch and your deposit check, in the same mailing tube using the attached return mailing label.
Q -	Can I pay with a credit card ?
A -	Yes, indirectly. PayPalŽ is *Adnilco's* authorized on-line payment processor. By clicking on the PaypalŽ icon, on our Pricing page, you will be "walked-thru" the process.
Q -	What about shipping? Do you ship to Timbuktu?
A -	We have successfully shipped from NJ to as far as Washington State. Generally speaking, the finished piece is somewhat robust. However, it is glass after all, and as such may require additional packing protection. The customer is responsible for shipping cost. Of course, local commissions are hand delivered.
Q -	How is it constructed? Is the lead a health hazard?
A -	*Adnilco Stained Glass* panels are constructed using the Tiffany technique. Lead came is not used at all. The edges of the cut and ground pieces of glass are individually wrapped with copper foil. The copper foil seams, which result from abutting the pieces, are then soldered along their entire length. This technique allows the artist to form more intricate designs. Note however, that the Tiffany style construction is not suitable for exposure to outdoor weather elements and should be confined to interior display.
Q -	How much does it weigh?
A -	A single sheet of glass, 1 foot square, weights about 2 pounds. Solder, foil, framing, etc increases the overall weight by about another 50%.
Q -	*Will Adnilco* install the stained glass panel**?
A -	No. *Adnilco* does not do installations. However, we will offer suggestions to the customer or a customer's general contractor. Installation isn't brain surgery! The mounting details are worked out during the Design Stage so there are no surprises for the customer.
Q -	How do I mount the panel in the opening?
A -	It really depends on what you want to do. Panels can be mounted semi-permanently using mirror anchors , wooden molding or wire loops and screws. Panels may also be hung using chain or cable. Sometimes panels are supported within an opening with "L" brackets and "U" screws.
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